The one minute apology : a powerful way to make things better
by
 
Blanchard, Kenneth H.

Title
The one minute apology : a powerful way to make things better
 
1 minute apology

Author
Blanchard, Kenneth H.
 
McBride, Margret.

Format
Book

ISBN
9780688169817

Publication Information
New York : Morrow, c2003.

Subject Term
Apologizing.
 
Communication in management.
 
Success in business.


LibraryShelf NumberStatus
Benson Public Library658.45 BLANCHARDAdult Non Fiction