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The one minute apology : a powerful way to make things better
Título:
The one minute apology : a powerful way to make things better

1 minute apology
Autor:
Blanchard, Kenneth H.

McBride, Margret.
Format:
Libros
ISBN:
9780688169817
Publication Information:
New York : Morrow, c2003.
Subject Term:
Apologizing.

Communication in management.

Success in business.